• When buying voucher online, you must fill in your information correctly.
  • Once you purchase the gift voucher, you will receive it by email within 5 minutes.
  • Once we arrive on the booking day, please show us the voucher for verification.
  • Once you used your voucher, we will give you a form to sign and return it to Aus Auto Detailing. 
  • Gift Vouchers are valid for a period of 36 months from date of purchase, and bookings must be made within this period. Upon expiry of a Gift Voucher any unused value is forfeited.
  • If the gift voucher has  limited days (5-10 days) left prior to its expiration and you decide to make a booking but our available schedule is after the voucher's expiry date, an extension of 30 days will be granted.
  • If authorized 30 days extension is given by Aus Auto Detailing, you will receive an extension confirmation via email and SMS. It must be presented as a proof that you have a valid extension on the day of the service. 
  • Vouchers are not redeemable for cash and cannot be used to purchase other gift vouchers. Cannot be exchanged.
  • Vouchers can be refunded only within 14 days from the date of purchase. The refund will be electronically transferred to your account.
  • Gift Vouchers cannot be combined or redeemed with additional promotions.
  • Additional charges may apply to the redeemer if they choose a package that exceeds the cash value of their gift vouchers.
  • Additional charges of $95 may apply if your car has excessive dirt, mud, stain, grease, sand, dog hair, tree sap and red soil.
  • Aus Auto Detailing retains the right to reject any voucher that has been tampered with or found in any way unacceptable.
  • We are not responsible if a Gift Voucher is lost, stolen, damaged or destroyed and no replacement will be provided in these circumstances.
  • Aus Auto Detailing reserves the right to amend these terms and conditions without prior notice.